Based in Pleasanton, CA
Resume
Deeply thankful for the companies that have permitted collaboration and mutual formation of services that provoke a sense of pride whenever they cross my mind.
Experience
Company name
SAP Labs
Title
UX Design Specialist
Period
Feb 2023 - now
Description
Prepared designs and prototypes for the 2024 Fusion event (Tech Conference in Las Vegas, NV) to discover solutions for ongoing user issues and the best way to align with the company roadmap
Partnered with the Research team to create user study scenarios, script, and plan the structure of the study
Collected and analyzed study insights by watching 9 participants interact with 10 design flows distributed into 3 different tasks
Created affinity diaphragms, analyzed Adobe Analytics data, and formed insights into study reports, presented to 60+ team members.
Navigated design solutions to align with engineers' PMs and supported the timeline defined in the company roadmap
Designed according to strict A11y accessibility standards, localization team documentation, and design system guidance.
I continuously collaborated with Accessibility experts, engineers, and senior peers to ensure consistency and alignment across multiple branches of the cross-product team.
Adjusted designs based on testing and feedback
Explained the design process for the solution to the development team and the reasoning behind it
Provided solutions and improvement ideas for OCR-based features based on gathered user insights, industry standards, and prior experience
Company name
SAP Labs
Title
UX Design Specialist
Period
Feb 2023 - now
Description
Prepared designs and prototypes for the 2024 Fusion event (Tech Conference in Las Vegas, NV) to discover solutions for ongoing user issues and the best way to align with the company roadmap
Partnered with the Research team to create user study scenarios, script, and plan the structure of the study
Collected and analyzed study insights by watching 9 participants interact with 10 design flows distributed into 3 different tasks
Created affinity diaphragms, analyzed Adobe Analytics data, and formed insights into study reports, presented to 60+ team members.
Navigated design solutions to align with engineers' PMs and supported the timeline defined in the company roadmap
Designed according to strict A11y accessibility standards, localization team documentation, and design system guidance.
I continuously collaborated with Accessibility experts, engineers, and senior peers to ensure consistency and alignment across multiple branches of the cross-product team.
Adjusted designs based on testing and feedback
Explained the design process for the solution to the development team and the reasoning behind it
Provided solutions and improvement ideas for OCR-based features based on gathered user insights, industry standards, and prior experience
Company name
SAP Concur
Title
UX Design Specialist
Period
Feb 2023 - now
Description
Prepared designs and prototypes for the 2024 Fusion event (Tech Conference in Las Vegas, NV) to discover solutions for ongoing user issues and the best way to align with the company roadmap
Partnered with the Research team to create user study scenarios, script, and plan the structure of the study
Collected and analyzed study insights by watching 9 participants interact with 10 design flows distributed into 3 different tasks
Created affinity diaphragms, analyzed Adobe Analytics data, and formed insights into study reports, presented to 60+ team members.
Navigated design solutions to align with engineers' PMs and supported the timeline defined in the company roadmap
Designed according to strict A11y accessibility standards, localization team documentation, and design system guidance.
I continuously collaborated with Accessibility experts, engineers, and senior peers to ensure consistency and alignment across multiple branches of the cross-product team.
Adjusted designs based on testing and feedback
Explained the design process for the solution to the development team and the reasoning behind it
Provided solutions and improvement ideas for OCR-based features based on gathered user insights, industry standards, and prior experience
Company name
e-Courier
Title
UX / UI Designer
Period
Feb 2023 - Dec 2023
Description
Redesigned the e-courier Software and transitioned it from the legacy to a browser-based product
Utilized the work of the previous teams to stay consistent in the redesign process
Used external and internal resources to learn in great detail the product, industry, and the user
Observed and conducted user interviews to identify areas for improvement
Communicated design decisions and presented design solutions to Sr. Project Manager and Product Lead
Analyzed competitors, their pricing model, and marketing strategy
Collaborated with the Sr. Product Manager to navigate tight timelines, product requirements, and developer effort
Adjusted designs based on testing and feedback
Explained the design process for the solution to the development team and the reasoning behind it
Collaborated with engineers throughout the development process
Created design library for the SaaS product I work on
Company name
e-Courier
Title
UX / UI Designer
Period
Feb 2023 - Dec 2023
Description
Redesigned the e-courier Software and transitioned it from the legacy to a browser-based product
Utilized the work of the previous teams to stay consistent in the redesign process
Used external and internal resources to learn in great detail the product, industry, and the user
Observed and conducted user interviews to identify areas for improvement
Communicated design decisions and presented design solutions to Sr. Project Manager and Product Lead
Analyzed competitors, their pricing model, and marketing strategy
Collaborated with the Sr. Product Manager to navigate tight timelines, product requirements, and developer effort
Adjusted designs based on testing and feedback
Explained the design process for the solution to the development team and the reasoning behind it
Collaborated with engineers throughout the development process
Created design library for the SaaS product I work on
Company name
e-Courier
Title
UX / UI Designer
Period
Feb 2023 - Dec 2023
Description
Redesigned the e-courier Software and transitioned it from the legacy to a browser-based product
Utilized the work of the previous teams to stay consistent in the redesign process
Used external and internal resources to learn in great detail the product, industry, and the user
Observed and conducted user interviews to identify areas for improvement
Communicated design decisions and presented design solutions to Sr. Project Manager and Product Lead
Analyzed competitors, their pricing model, and marketing strategy
Collaborated with the Sr. Product Manager to navigate tight timelines, product requirements, and developer effort
Adjusted designs based on testing and feedback
Explained the design process for the solution to the development team and the reasoning behind it
Collaborated with engineers throughout the development process
Created design library for the SaaS product I work on
Company name
Linguistics Justice League
Title
UX / UI Designer volunteer
Period
Nov 2023 - Jan 2023
Description
Conducted usability testing using card sorting and user interview methods and made recommendations for improvements
Communicated design decisions and presented design solutions to stakeholders and the team
Created comparative analysis to identify strengths and weaknesses of the company's competitors
Analyzed, researched, and created personas and scenarios
Worked in a team with three designers on multiple projects simultaneously to provide timely results
Actively participated in weekly discussions, provided recommendations, and navigated opposing opinions within a team to find optimal decisions
Ideated with the team and presented results to the stakeholders
Worked independently to create wireframes and prototypes, which were successfully presented to the team
Company name
Linguistics Justice League
Title
UX / UI Designer Volunteer
Period
Nov 2023 - Jan 2023
Description
Conducted usability testing using card sorting and user interview methods and made recommendations for improvements
Communicated design decisions and presented design solutions to stakeholders and the team
Created comparative analysis to identify strengths and weaknesses of the company's competitors
Analyzed, researched, and created personas and scenarios
Worked in a team with three designers on multiple projects simultaneously to provide timely results
Actively participated in weekly discussions, provided recommendations, and navigated opposing opinions within a team to find optimal decisions
Ideated with the team and presented results to the stakeholders
Worked independently to create wireframes and prototypes, which were successfully presented to the team
Company name
Linguistics Justice League
Title
UX / UI Designer Volunteer
Period
Nov 2023 - Jan 2023
Description
Conducted usability testing using card sorting and user interview methods and made recommendations for improvements
Communicated design decisions and presented design solutions to stakeholders and the team
Created comparative analysis to identify strengths and weaknesses of the company's competitors
Analyzed, researched, and created personas and scenarios
Worked in a team with three designers on multiple projects simultaneously to provide timely results
Actively participated in weekly discussions, provided recommendations, and navigated opposing opinions within a team to find optimal decisions
Ideated with the team and presented results to the stakeholders
Worked independently to create wireframes and prototypes, which were successfully presented to the team
Company name
Synergy Consulting LLC
Title
UX / UI Designer intern
Period
Jun 2022 - Aug 2022
Description
dentified and addressed 17 users' pain points in interacting with the CRM, mobile app, and content manager in super admin (SaaS)
Worked with the CEO to design an iPad application using Figma for venue owners to manage guests, understand trends, and analyze marketing efforts
Designed new features for an existing mobile app
Worked with the CEO to oversee the implementation of proper design specifications and guidelines
Inspected and reported more than 200 design inconsistencies throughout multiple platforms
Redesigned an existing content management system from 6 tabs to 3 with visual cues to provide a better user experience
Helped with quality assurance on multiple complex projects, including consumer, SaaS, and supply chain products developed for mobile and the web
Identified the need and created a guide in the style of UX writing that teaches a user to navigate a complex platform, and the notes will appear on 15 CRM pages.
Company name
Synergy Consulting LLC
Title
UX / UI Designer Intern
Period
Jun 2022 - Aug 2022
Description
dentified and addressed 17 users' pain points in interacting with the CRM, mobile app, and content manager in super admin (SaaS)
Worked with the CEO to design an iPad application using Figma for venue owners to manage guests, understand trends, and analyze marketing efforts
Designed new features for an existing mobile app
Worked with the CEO to oversee the implementation of proper design specifications and guidelines
Inspected and reported more than 200 design inconsistencies throughout multiple platforms
Redesigned an existing content management system from 6 tabs to 3 with visual cues to provide a better user experience
Helped with quality assurance on multiple complex projects, including consumer, SaaS, and supply chain products developed for mobile and the web
Identified the need and created a guide in the style of UX writing that teaches a user to navigate a complex platform, and the notes will appear on 15 CRM pages.
Company name
Synergy Consulting LLC
Title
UX / UI Designer Intern
Period
Jun 2022 - Aug 2022
Description
Identified and addressed 17 users' pain points in interacting with the CRM, mobile app, and content manager in super admin (SaaS)
Worked with the CEO to design an iPad application using Figma for venue owners to manage guests, understand trends, and analyze marketing efforts
Designed new features for an existing mobile app
Worked with the CEO to oversee the implementation of proper design specifications and guidelines
Inspected and reported more than 200 design inconsistencies throughout multiple platforms
Redesigned an existing content management system from 6 tabs to 3 with visual cues to provide a better user experience
Helped with quality assurance on multiple complex projects, including consumer, SaaS, and supply chain products developed for mobile and the web
Identified the need and created a guide in the style of UX writing that teaches a user to navigate a complex platform, and the notes will appear on 15 CRM pages.
Education
Quinnipiac Univerticy
Master of Science in Interactive Media and Communications, UX Design, 4.0 GPA
2023
Quinnipiac Univerticy
Master of Science in Interactive Media and Communications, UX Design, 4.0 GPA
2023
2023
Quinnipiac Univerticy
Master of Science in Interactive Media and Communications, UX Design, 4.0 GPA
California Institute of the Arts
Certificate in UX UI Design Specification
2020
California Institute of the Arts
Certificate in UX UI Design Specification
2020
2020
California Institute of the Arts
Certificate in UX UI Design Specification
Georgia Institute of Technology
Certificate in Interaction Design Specification
2020
Georgia Institute of Technology
Certificate in Interaction Design Specification
2020
2020
Georgia Institute of Technology
Certificate in Interaction Design Specification
Georgia Institute of Technology
Certificate in UX Design: Introduction
2020
Georgia Institute of Technology
Certificate in UX Design: Introduction
2020
2020
Georgia Institute of Technology
Certificate in UX Design: Introduction